fbc88's Privacy Policy

1 Introduction & Purpose

fbc88 is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to transparently inform you about what information we collect, why we collect it, and how that information is used or stored.

By using our platform, you consent to the processing of your information in the manner described in this privacy policy. If you have any questions, please contact us.

fbc88 always follows established data protection standards and is committed to ensuring the security of users' personal information.

2 Information We Collect

During registration and use of the fbc88 platform, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)

2.2 Financial Information

We keep transaction records related to the payment methods you use for deposits and withdrawals — bKash, Nagad, Rocket, or bank transfer. We never store your complete financial account details or PIN codes.

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Platform access times and activity logs
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

We store your gaming history, bet amounts, win/loss records, and information about which sections of the platform you spend time in. This information is used for responsible gaming monitoring and to improve service quality.

3 Purpose of Data Collection

fbc88 collects and uses your information only for specific and legitimate purposes:

• Account management: For registration, login, and account security.
• Identity verification (KYC): To prevent fraud and ensure platform security.
• Transaction processing: To handle deposits and withdrawals smoothly.
• Customer support: To assist with your issues and requests.
• Responsible gaming: To identify unusual gaming behaviour and provide support when needed.
• Platform improvement: To enhance service quality and user experience.
• Security monitoring: To protect against unauthorised access and fraud.
• Legal compliance: To comply with applicable laws and regulations.

4 Data Storage & Security

fbc88 uses the latest technology to protect your information. Our security measures are as follows:

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers secure. No third party can decode this information.

4.2 Server Security

Your information is stored in secure data centres with multiple layers of security to prevent unauthorised access. Our servers undergo regular security audits.

4.3 Data Retention Period

We retain your information for as long as your account is active and for any necessary period thereafter. Certain information may be retained for an extended period to meet legal obligations. Information that is no longer needed after your account is closed is securely deleted.

4.4 Staff Training

fbc88 staff may access your information only as required to carry out their duties. All staff are trained in data protection and have signed confidentiality agreements.

5 Sharing Information with Third Parties

fbc88 never sells your personal information or transfers it to third parties for commercial purposes. However, sharing information may be necessary in certain circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, technical infrastructure, and customer support. They are given access to limited information only for the purpose of providing services and are required to comply with our privacy standards.

5.2 Legal Obligations

We may provide required information in response to a court order or a lawful request from a competent authority. In such cases, we provide only the information legally required.

5.3 Fraud Prevention

We are obligated to cooperate with relevant authorities to ensure platform security and fair play, and to prevent fraud or money laundering.

6 Cookies Policy

The fbc88 website uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security verification, and remembering user preferences. Disabling them will prevent the platform from working properly.

6.2 Analytics Cookies

These cookies help us understand how users are using the platform. This information is used to improve service quality and is completely anonymous.

6.3 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

7 User Rights

Every fbc88 user has the following rights regarding their own information:

7.1 Right of Access

You may ask us at any time what information we hold about you. Upon a valid request, we will provide you with a copy of that information.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. We will do so as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

In some cases you may object to your information being used for specific purposes. We will carefully consider such requests.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 business days.

8 Protection of Minors

The fbc88 platform is intended only for those aged 21 or above 21+. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If a parent or legal guardian believes that their minor child has provided information on our platform, please contact us immediately.

9 Response to a Data Breach

If there is any reason to believe the security of your information has been compromised, fbc88 will take the following steps:

• Launch an internal investigation immediately after the incident is identified
• Take urgent technical measures to secure the affected systems
• Notify affected users as quickly as possible
• Take preventive measures to avoid similar incidents in the future

We always strive to be transparent with users and provide accurate information regarding any security incident.

10 International Data Transfers

fbc88 is an international platform, but it primarily serves the Bangladesh market. In some cases, your information may be processed or stored on servers in other countries.

Wherever your information is processed, we ensure that the same standard of data protection is applied. For international data transfers, we ensure appropriate agreements and protective measures are in place.

11 Policy Changes

fbc88 reserves the right to amend or update this privacy policy when necessary. For any significant changes, we will:

• Display a notice on our platform
• Notify registered users by email (where applicable)
• Clearly state the effective date of the updated policy

Continued use of the platform after any changes will be considered your acceptance of the new policy. We therefore recommend reviewing this policy from time to time.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us. Our 24/7 support team is ready to assist you in both Bengali and English.

You can get immediate assistance through our live chat, or write to us in detail by email.

Our email: [email protected]